Terms of service

Last updated: September 3, 2026

These Terms of Service govern your use of this website and any purchases made through our online store. By accessing this website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service.

This website and store are operated by Burley & Smith Management LLC. Throughout these Terms, the words “we,” “us,” and “our” refer to Burley & Smith Management LLC and its affiliated brands, products, and merchandise offerings, including Panther City-related merchandise.

1. Online Store Terms

By using this website or purchasing from our store, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with the operation, security, functionality, or integrity of the website or store.

2. Products and Merchandise

We make reasonable efforts to display product descriptions, photographs, colors, designs, sizes, and other details as accurately as possible.

Actual product colors, placement, sizing, materials, or appearance may vary slightly because of:

screen and device settings;
manufacturing variations;
printing or embroidery processes;
garment differences;
product updates;
photography or lighting.

Some merchandise may be made to order or fulfilled by third-party production and fulfillment partners.

We reserve the right to modify, discontinue, replace, or limit products at any time without prior notice.

3. Product Availability

All products are subject to availability.

We may limit quantities available for purchase or restrict sales to certain customers, geographic regions, or jurisdictions.

A product appearing on the website does not guarantee that it will remain available.

If a product becomes unavailable after your order has been placed, we may contact you to offer an alternative or issue an appropriate refund.

4. Pricing

All prices are displayed in the currency shown at checkout unless otherwise stated.

We reserve the right to change product prices at any time.

Prices do not necessarily include:

shipping charges;
applicable taxes;
customs duties;
import fees;
other charges imposed by governmental authorities or shipping providers.

The final amount owed will be displayed at checkout when applicable.

5. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, cancel, or limit an order for legitimate business reasons, including suspected fraud, pricing errors, inventory issues, fulfillment problems, or unauthorized activity.

If payment has already been collected for an order that we cancel, we will issue an appropriate refund.

You are responsible for providing accurate:

billing information;
shipping information;
email address;
payment information;
contact information.

We are not responsible for delays or delivery problems caused by incorrect information provided during checkout.

6. Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed during checkout and may be processed through Shopify or other third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping and Delivery

Shipping estimates are estimates only and are not guaranteed delivery dates.

Delivery times may be affected by factors outside our control, including:

carrier delays;
weather;
production delays;
high-volume periods;
holidays;
incorrect addresses;
customs processing;
other circumstances beyond our reasonable control.

Some products may ship separately when they are produced or fulfilled by different facilities.

Customers are responsible for reviewing their shipping information before completing checkout.

8. Made-to-Order and Print-on-Demand Merchandise

Certain shirts, hats, apparel, accessories, and merchandise may be produced only after an order is placed.

Because these products may be manufactured specifically for your order, production time may occur before the item is shipped.

Made-to-order status does not affect your rights regarding products that arrive damaged, defective, misprinted, or incorrect.

Return eligibility is governed by our Return & Refund Policy.

9. Returns, Exchanges and Refunds

Returns, exchanges, damaged products, incorrect orders, and refunds are governed by our separately posted Return & Refund Policy.

Customers should review that policy before purchasing.

Our current general return period is 30 days after receiving an eligible item, subject to the requirements and exclusions stated in the Return & Refund Policy.

10. Digital Products

We may offer digital products, downloadable materials, music-related products, guides, files, or other electronic content.

Digital products may be subject to separate terms displayed on the applicable product page.

Except where required by applicable law, digital products that have already been accessed, downloaded, delivered, or used may not be eligible for return or refund.

You may not reproduce, distribute, resell, upload, sublicense, or commercially exploit digital products unless we expressly provide written permission.

11. Intellectual Property

Unless otherwise stated, content appearing through this store, including:

logos;
trademarks;
artwork;
graphics;
product designs;
photographs;
music-related branding;
Panther City branding;
FW.TX branding and artwork;
written content;
videos;
website elements;

is owned by, licensed to, or otherwise lawfully used by Burley & Smith Management LLC, its affiliated brands, creators, artists, or licensors.

Purchasing merchandise does not transfer ownership of the underlying intellectual property.

You may not reproduce, manufacture, sell, copy, modify, distribute, or commercially exploit our protected branding or designs without prior written permission.

12. Personal and Noncommercial Use

Merchandise purchased from our store is intended for lawful personal use unless otherwise agreed.

Purchasing a product does not authorize you to:

reproduce the design;
manufacture copies;
resell counterfeit versions;
create derivative merchandise;
use protected artwork commercially.

Lawful resale of legitimately purchased physical goods is not intended to be restricted where applicable law provides otherwise.

13. User Content

If you submit reviews, photographs, feedback, comments, ideas, or other materials through the website, social media, email, or another submission channel, you remain responsible for the material you submit.

You may not submit content that:

violates another person's intellectual property rights;
contains unlawful material;
contains malware or malicious code;
impersonates another person;
is fraudulent or intentionally misleading.

We reserve the right to remove content from our website where appropriate.

14. Third-Party Services

Our website may use services provided by third parties, including Shopify, payment processors, shipping carriers, manufacturing companies, fulfillment providers, analytics platforms, or other technology providers.

Those services may be governed by their own terms and privacy policies.

We are not responsible for the independent actions, websites, systems, or policies of third parties except to the extent required by applicable law.

15. Third-Party Links

Our website may contain links to third-party websites or services.

We do not necessarily control or endorse those websites.

You should review the applicable terms and privacy policies before using third-party websites or services.

16. Prohibited Uses

You may not use the website or its content to:

violate applicable law;
infringe intellectual property rights;
transmit malicious software;
attempt unauthorized access to systems or accounts;
engage in fraud;
collect personal information unlawfully;
interfere with website security;
submit false or misleading information;
use automated systems to disrupt the website;
engage in abusive or unlawful conduct.

We may suspend or terminate access where misuse occurs.

17. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, incorrect prices, product descriptions, availability information, promotions, shipping information, or other errors.

We reserve the right to correct errors, update information, or cancel affected orders when reasonably necessary.

18. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its services are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error, or security issue.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Burley & Smith Management LLC and its owners, affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website, products, or services.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Burley & Smith Management LLC from claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

21. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that certain personal information may be processed as necessary to operate the store, fulfill orders, process payments, provide customer support, prevent fraud, and comply with applicable law.

22. SMS and Email Communications

If you separately choose to subscribe to promotional emails or text messages, you may receive marketing communications from us.

Purchasing from the store does not automatically require you to consent to promotional marketing unless otherwise permitted by applicable law.

You may unsubscribe from marketing communications using the instructions provided in those communications.

Transactional messages concerning purchases, shipping, account security, or customer service may still be sent when necessary.

23. Governing Law

These Terms are governed by the laws applicable to Burley & Smith Management LLC in the State of Texas, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

25. Changes to These Terms

We may revise these Terms of Service from time to time.

The current version will be posted on this website with an updated effective or revision date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.